New Service
The City of Kennedale's Utility Billing and Customer Service is provided by the City of Arlington.
Call 817-985-2120 or visit ArlingtonTX.gov/KnowYourH2O.
Residential Water Meters
- Call 817-985-2120
- Security Deposit
- $90.00 per meter (property owner)
- $150.00 per meter (tenant/renter)
Additional information may be required, depending on account history.
Commercial Water Meters
- Call 817-985-2120
- Certificate of Occupancy (CO) (PDF)
- Valid Driver's License or State-Issued ID Card
- Security Deposit
- $150.00 per meter (normal commercial water use)
- 1/6th of Estimated Monthly Billing (high water use, e.g. car wash, restaurant, concrete, or school)
Construction (Fire Hydrant) and Gas Well Meters
In order to establish service for a construction (fire hydrant) or gas well account, an applicant must appear in person at the Utility Billing window in City Hall (405 Municipal Drive) with the following:
- Fire Hydrant Meter Request Form (PDF)
- $50.00 non-refundable Service Fee
- Security Deposit
- $600.00 (fire hydrant)
- $1,000.00 (gas well)
For questions, call 817-985-2120.
CONTACT US
-
Utility Billing Customer Service
Arlington Water Utilities
(e.g., billing and payment questions; new service, transfer, or cancellation; or usage data)
817-985-2120
Email Customer Care
View Usage and Account Info
Payment by Phone
817-985-2120
Payment Online
ArlingtonTX.gov/KnowYourH2O
Payment by Mail
Checks or money orders (payable to ‘City of Arlington Utilities’) should be sent to:
Arlington Water Utilities
PO Box 90020
Arlington, TX 76004-3020
Payment Dropboxes
There is a 24-hour dropbox in the entryway of City Hall (405 Municipal Drive) and at 1100 SW Green Oaks Boulevard (look for a red arrow on the exterior wall). You are advised against leaving cash in a dropbox.
Payment In-Person or via Kiosk (24/7)
1100 SW Green Oaks Boulevard
101 W. Abram Street
In-Person Hours: Monday through Friday, from 8:00 a.m. to 5:00 p.m. (excluding holidays)
Physical Location
Kennedale City Hall
405 Municipal Drive
Kennedale, TX 76060
817-985-2120
817-478-4309 (fax)
Monday – Friday
8:00 a.m. to 5:00 p.m.
Water/Sewer Service
City of Arlington
817-275-5931
Submit Your Request Online
Email Arlington Water
(Non-Emergency Reports Only)24-Hour Emergency Service
817-459-5900
(e.g. water main break, water leak, sewer overflow, or water contamination)
Trash/Recycling Service
Waste Connections
817-222-2221
Stormwater Management
Email Dennis Brown
817-985-2170
Backflow and Waste Hauling
Backflow
Liquid Waste Hauling
Email Catherine Pica
817-459-5902