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Utility Billing Customer Service
Arlington Water Utilities
(e.g., billing and payment questions; new service, transfer, or cancellation; or usage data)
817-985-2120
Email Customer Care
View Usage and Account Info
Payment by Phone
817-985-2120
Payment Online
Know Your H2O
Payment by Mail
Checks or money orders (payable to ‘City of Arlington Utilities’) should be sent to:
Arlington Water Utilities
PO Box 90020
Arlington, TX 76004-3020
Payment Dropboxes
There is a 24-hour dropbox in the entryway of City Hall (405 Municipal Drive) and at 1100 SW Green Oaks Boulevard (look for a red arrow on the exterior wall). You are advised against leaving cash in a dropbox.
Payment In-Person or via Kiosk (24/7)
1100 SW Green Oaks Boulevard
101 W. Abram Street
In-Person Hours: Monday through Friday, from 8:00 a.m. to 5:00 p.m. (excluding holidays)
Physical Location
Kennedale City Hall
405 Municipal Drive
Kennedale, TX 76060
817-985-2120
817-478-4309 (fax)
Monday – Friday
8:00 a.m. to 5:00 p.m.
Water/Sewer Service
City of Arlington
817-275-5931
Submit Your Request Online
Email Arlington Water
(Non-Emergency Reports Only)
24-Hour Emergency Service
817-459-5900
(e.g. water main break, water leak, sewer overflow, or water contamination)
Trash/Recycling Service
Waste Connections
817-222-2221
Stormwater Management
Email Public Works
817-985-2170
Backflow and Waste Hauling
Backflow
Liquid Waste Hauling
Email Catherine Pica
817-459-5902