DISCONNECTION (CUT-OFF) NOTICE
If you have received a cut-off notice and your account is scheduled to be disconnected, you MUST make your payment in-person at City Hall (405 Municipal Drive). Payments via other methods may not prevent service interruption. If you have questions about your utility bill, please call 817-985-2120.
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PAYMENT OPTIONS
BY MAIL
Checks should be made out to ‘City of Arlington Utilities’. Please include your bill stub and mail a check or money order to:
Arlington Water Utilities
PO Box 90020
Arlington, TX 76004-3020
IN-PERSON
101 W. Abram Street
1100 SW Green Oak Boulevard
Monday through Friday, from 8:00 a.m. to 5:00 p.m. (excluding holidays)
KIOSK 24/7/365
101 W. Abram Street
1100 SW Green Oak Boulevard
Kennedale City Hall - Coming Soon!
DROPBOX
There is a 24-hour dropbox in the entryway of City Hall (405 Municipal Drive) and at 1100 SW Green Oaks Boulevard (look for a red arrow on the exterior wall). You are advised against leaving cash in a dropbox.
ONLINE
BY PHONE
817-985-2120
AUTOPAY
Sign up for free bank drafting each month by visiting ArlingtonTX.gov/water and choosing the bank drafting option under the 'My Water Account' tab.
CONTACT US
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Kennedale City Hall
405 Municipal Drive
Kennedale, TX 76060
817-985-2122
817-478-4309 (fax)
Email City Hall
Monday – Friday
8:00 a.m. to 5:00 p.m.Water and Wastewater Service Issues (Line Breaks or Outages)
The City of Arlington operates and maintains the City of Kennedale water and wastewater utility systems. All routine service requests during business hours, such as requesting a meter reread, should be directed to Arlington Water Utilities.
Action Center
Contact the Action Center817-275-5931
Monday – Friday8:00 a.m. to 5:00 p.m.
In-Person at 405 Municipal Drive (Kennedale City Hall); or 1100 SW Green Oaks (Arlington Water Utility Department); or
101 W. Abrams Street (Arlington City Hall)
(Non-Emergency Reports Only)
24-Hour Emergency Service 817-459-5900
For use in the event of issues such as a water main break, water leak, sewer overflow, or water contamination.Trash & Recycling Service
Service and Collection Questions and Concerns
Frontier Waste Solutions817-961-1125
Simple Recycling
Simple Recycling is presented by KKB. For more information, to request additional bags, or to report that your donation was not picked up, visit SimpleRecycling.com or call 866-835-5068.
Backflow and Waste HaulingBackflow and liquid waste hauling
Backflow Prevention/Cross-Connection control Program | Kennedale, TX - Official Website
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Utility Billing Customer Service
Arlington Water Utilities
(e.g., billing and payment questions; new service, transfer, or cancellation; or usage data)
817-985-2120
Email Customer Care
Payment by Phone817-985-2120
Payment Online
Payment by MailChecks or money orders (payable to ‘City of Arlington Utilities’) should be sent to:
Arlington Water Utilities
PO Box 90020
Arlington, TX 76004-3020
Payment Dropboxes
There is a 24-hour dropbox in the entryway of City Hall (405 Municipal Drive) and at 1100 SW Green Oaks Boulevard (look for a red arrow on the exterior wall). You are advised against leaving cash in a dropbox.
Payment In-Person or via Kiosk (24/7)1100 SW Green Oaks Boulevard
101 W. Abram Street
In-Person Hours: Monday through Friday, from 8:00 a.m. to 5:00 p.m. (excluding holidays)
Physical Location
Kennedale City Hall
405 Municipal DriveKennedale, TX 76060
817-985-2120
817-478-4309 (fax)
Monday – Friday
8:00 a.m. to 5:00 p.m.
Water/Sewer Service
817-275-5931
Submit Your Request Online(Non-Emergency Reports Only)
24-Hour Emergency Service
817-459-5900
(e.g. water main break, water leak, sewer overflow, or water contamination)Trash/Recycling Service
817-961-1125
Stormwater Management
817-985-2170
Backflow and Waste HaulingBackflow Prevention/Cross-Connection control Program | Kennedale, TX - Official Website